Salesforce Data Cloud
Salesforce Data Cloud: Powering Unified, Intelligent Customer Experiences Salesforce Data Cloud is a next-generation data platform that consolidates your company’s information into a single, connected ecosystem on the Salesforce Platform. By centralising data from various sources, it enables every team—Sales, Service, Marketing, and beyond—to access a comprehensive, real-time customer profile. This empowers organisations to automate processes, drive analytics, personalise engagement at scale, and safely deploy AI with confidence. Through its robust data unification capabilities, Data Cloud transforms fragmented, siloed datasets into a reliable, easily navigable customer graph. It integrates a wide range of inputs—including telemetry, website activity, email content, PDFs, images, and data from internal or external systems, such as third-party lakes and warehouses. The result is a shared source of truth that fuels intelligent decision-making and seamless, data-driven interaction...